Schema Central  >  UBL 2.3  >  UBL-CommonAggregateComponents-2.3.xsd  >  cac:ServiceLevelAgreement
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cac:ServiceLevelAgreement

Element information

Namespace: urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2

Schema document: common/UBL-CommonAggregateComponents-2.3.xsd

Type: cac:ServiceLevelAgreementType

Properties: Global, Qualified

Content

Attributes

None

Used in

Sample instance

<cac:ServiceLevelAgreement>
   <cbc:ID>1</cbc:ID>
   <cbc:ServiceTypeCode>AP</cbc:ServiceTypeCode>
   <cbc:AvailabilityTimePercent>98.5</cbc:AvailabilityTimePercent>
   <cbc:MondayAvailabilityIndicator>true</cbc:MondayAvailabilityIndicator>
   <cbc:TuesdayAvailabilityIndicator>true</cbc:TuesdayAvailabilityIndicator>
   <cbc:WednesdayAvailabilityIndicator>true</cbc:WednesdayAvailabilityIndicator>
   <cbc:ThursdayAvailabilityIndicator>true</cbc:ThursdayAvailabilityIndicator>
   <cbc:FridayAvailabilityIndicator>true</cbc:FridayAvailabilityIndicator>
   <cbc:MinimumResponseTimeDurationMeasure unitCode="SEC">300</cbc:MinimumResponseTimeDurationMeasure>
   <cbc:MinimumDownTimeScheduleDurationMeasure unitCode="DAY">3</cbc:MinimumDownTimeScheduleDurationMeasure>
   <cbc:MaximumIncidentNotificationDurationMeasure unitCode="HUR">4</cbc:MaximumIncidentNotificationDurationMeasure>
   <cbc:MaximumDataLossDurationMeasure unitCode="HUR">24</cbc:MaximumDataLossDurationMeasure>
   <cbc:MeanTimeToRecoverDurationMeasure unitCode="HUR">3</cbc:MeanTimeToRecoverDurationMeasure>
   <cac:ServiceAvailabilityPeriod>
      <cbc:StartTime>09:00:00</cbc:StartTime>
      <cbc:EndTime>16:00:00</cbc:EndTime>
   </cac:ServiceAvailabilityPeriod>
   <cac:ServiceMaintenancePeriod>
      <cbc:StartTime>22:00:00</cbc:StartTime>
      <cbc:EndTime>06:00:00</cbc:EndTime>
   </cac:ServiceMaintenancePeriod>
</cac:ServiceLevelAgreement>